Shipping & Returns

JNR Trading offers a 10-day exchange or refund on most new and non-consumable products valued under $1500.00 CDN before tax (subject to the rules and policies set forth below). Items must be in same original new condition as received including the manufacturer’s original packaging otherwise returns will be subject to a minimum restocking and/or repacking fee. JNR Trading reserves the right to determine what the fees will be and returns, and can only do so upon receipt and assessment of the item(s).

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New Condition is Defined As:

• Unused (Items with timers showing less than 120 Minutes of use and items with shutter counts showing less than 200 exposures)

• Original box including all packaging material in same condition as given

• Unregistered with Blank warranty card

• Unopened Manuals

• All accessories present

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Professional Equipment (Items over $1500):

Many Professional goods require registration at time of purchase. Once registered these items will not be refunded or exchanged as new. 

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Refund Transaction:

Refunds will be provided in the same method it was paid for (PayPal, Credit, Debit, Credit Note).

To ensure the integrity of our products, JNR Trading does not accept refunds/exchanges for the following products:

 

• Professional Equipment price of $1500.00 (retail value).

• Select Professional Equipment below $1500.00 once opened (lighting equipment, memory cards).

• All consumable items (film, chemistry, batteries, chargers, bulbs).

• Non-stocked special order items.

• We reserve the right to make purchase(s) final sale.

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Defective merchandise can be exchanged for the same for the same item or manufacturers’ equivalent replacement in accordance with the manufacturer’s warranty terms and conditions however we recommend you always test your products within 10 days.

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